Privacy & Accessibility

Privacy & Accessibility


Rock Candy is committed to providing content clarity and services to the broadest audience. To that end, it is our sincere effort to comply with all W3C accessibility guidelines. If, for any reason, though, you are unable to access our website or need assistance understanding a product or processing an order, please don't hesitate to contact us at or by phone at 330.289.2420.

To adjust accessibility profiles, please click the blue Accessibe ADA icon in the lower right.


You have a right to know what information companies collect from you, how they use it, and how you can opt out.


Cookies. When you visit or use our sites we send one or more “cookies” to your computer or other device using third-party vendors Facebook and Google. A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. Cookies may store unique identifiers, user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent.

Pixel Tags. We use “pixel tags” from Facebook and Google, which are small graphic files that allow us to monitor the use of our websites. A pixel tag can collect information such as the IP address of the computer that downloaded the page on which the tag appears; the URL of the page on which the pixel tag appears; the time the page containing the pixel tag was viewed; the type of browser that fetched the pixel tag; and the identification number of any cookie on the computer previously placed by that server. When corresponding with you via HTML capable email, we may use “format sensing” technology, which allows pixel tags to let us know whether you received and opened our email.


Analytics and user research. We collect information from our users to better understand our audience and improve your experience. It helps us understand who interacts with what parts of our website, how much time they spend there, and if they are able to complete the task they start. After we gather information, we use it to improve your experience on and off our website.

Advertising. We use the information we collect to deliver you relevant ads relating to Rock Candy online.


Don’t want your information collected or to see our ads? Here’s how to opt out:

Turn off browser cookies: Find your cookie settings in your web browser. Open up your browser settings and look for a section containing privacy and security options.

Adjust Google ad settings: Google is one of our advertisement providers. You can adjust what they can and can’t show you here.

Adjust Facebook ad settings: We also use Facebook to deliver ads. You can adjust Facebook’s ad settings here.

Install an ad blockers: If you’re trying to limit advertisers reaching you online, you may be interested in installing an ad blocker extension like this one for Google Chrome or this one for Firefox.

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