FAQ

Find answers to frequently asked questions here:
What is Rock Candy Holds?

Rock Candy designs and manufactures climbing holds and volumes for commercial gyms. Everything is built around movement, setability, and long-term durability.

Where are Rock Candy holds made?

All holds and volumes are designed, shaped, and manufactured in Ohio.

How do I place an order?

Just head to The Candy Shop, add what you need, and check out. Or reach out directly to info@rockcandyholds.com to request an order form.

How long does it take to get my order?

Lead times vary depending on the size of the order and what’s being produced. We’ll give you clear timing when your order is confirmed.

Do you offer gym or bulk pricing?

Yes. We offer tiered pricing for gyms and larger orders. Contact us to get set up.

Do you ship internationally?

Yes. Reach out and we’ll help coordinate shipping or connect you with the right distributor.

How do I clean or maintain my holds?

Use a soft brush, warm water, and mild detergent.

What if my order arrives damaged?

Send us an email at info@rockcandyholds.com with photos of the issue. We’ll sort out replacements quickly.

Do you sponsor setters or gyms?

We don’t do traditional sponsorships.We work with setters and gyms through collaborations, events, and SYLRS (Support Your Local Routesetter).

Can I request custom colors or finishes?

Sometimes. It depends on production timing and the product. Reach out and we’ll let you know what’s possible.